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1. What is workers’ compensation?
2. What are the benefits?
3. What does MPA do?
4. How do we resolve disputes?
5. What are my responsibilities?

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1. What is our total amount of liability coverage?
2. Do defense costs (attorney fees, expert costs, etc.) erode our policy limits?
3. How does our liability SIR work?
4. How do I submit a Liability claim to MPA?
5. How should I respond when claimants call with questions in response to official notices sent by the City on their claims?

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1. Where does an employee go for medical treatment?
2. Who pays for the medical treatment? Are there deductibles or co-pays?
3. Do I need to fill out the claim form (DWC-1) my employer gave me?
4. How do I get my medication authorized?
5. If an employee misses work time to attend medical treatment appointments, does he/she get paid under workers’ compensation?
6. When can an employee return to work after an injury?
7. Do I get reimbursed for mileage to my medical appointments, and how much?
8. If my claim is delayed, how long does my employer/MPA have to make a decision?
9. What is the Information and Assistance (I&A) Officer, and how do I contact them?